Please inform KaRol Casa Vacanze in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Guests under the age of 18 can only check in with a parent or official guardian. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of EUR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. From Monday to Saturday, WE DO NOT HAVE RECEPTION SERVICE, however it is possible to receive directions or any help from 09.30 to 12.30. You will find us from Monday to Saturday and in the evening reception will open only and exclusively for new check-ins from 4.00 pm :00 to 18:00 (arrival time to be agreed). Reception may be closed on Sundays and public holidays. Guests planning to check-in or check-out outside these hours must contact the property in advance to make necessary arrangements. - Bed linen is provided by us upon arrival and weekly we offer 1 change for free, which will be delivered to you on the day and you will have to change it, the dirt will have to be delivered down to the reception. - Air conditioning is available at an extra cost of EUR 10 per day. - Final cleaning is not included and it is charged €50.00 extra. Upon departure, guests will have to dispose of waste in the appropriate containers that will be indicated to you by us. Kitchen must be left clean of any dishes.