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Fast facts

Check in from:
14:00
Check out before:
12:00
Breakfast
Breakfast available
Pets
Pets allowed with an extra charge
Children
Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Airport shuttle
Front desk 24 hour
Restaurant
Non-smoking

More about Ibis Zurich Messe Airport

Ibis Zurich Messe Airport

The ibis Zürich Messe Airport is a 10-minute walk from the Messe Zürich exhibition centre and the Hallenstadion Stadium. It offers free high speed internet. All rooms were refurbished in spring 2018.

Ratings and reviews

Cleanliness4.3
Location3.7
Service3.8
Rooms3.8
Value3.8
Sleep quality4.1

Traveller reviews

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Mentioned by travellers
Solo traveller

Comment: 3 Oct 2024

Stayed in: Sep 2024

You must be able to feel comfortable even in a small space

I stayed for 3 days for a conference in Zurich and stayed at this hotel without breakfast. The room was quiet (near the airport you don't notice), the bed cozy. However, I have to say that only my hotel room in Rio de Janeiro was tighter. I don't know who came up with these mousehole-sized rooms, it's a long way to stay clean. Positive I would have felt a wardrobe with doors and possibly a room safe. New sleeping comfort concept or not.
The good connection to public transport was positive. The bus stop is just nearby and there is a regular bus that takes you to or from Oerlikon station.
If in doubt, I would stay here again because this hotel is located just outside the center of Zurich and is therefore slightly more affordable than the hotels in the city center.

Hotel response

Comment: 7 October

Sehr geehrte Anke,
vielen Dank für Ihre Bewertung!
Es freut uns sehr, dass Sie die Ruhe Ihres Zimmers und den Komfort unseres Sweet Bed™ by ibis Bettes genossen haben. Unsere Betten sind mit großen, flauschigen Kissen und superweichen Bettdecken ausgestattet, um unseren Gästen maximalen Komfort zu bieten.
Jedoch bedauern wir, dass die Größe Ihres Zimmers nicht Ihren Vorstellungen entsprochen hat. Unsere Zimmer sind so gestaltet, dass sie eine gemütliche und funktionale Unterkunft bieten, wobei wir stets bestrebt sind, den Raum optimal zu nutzen.
Dennoch ist es großartig, dass Sie die gute Anbindung an den öffentlichen Nahverkehr hervorheben. Die Nähe zur Bushaltestelle und die bequeme Erreichbarkeit des Bahnhofs Oerlikon tragen dazu bei, dass unsere Gäste leicht Zugang zu Zürich und den umliegenden Sehenswürdigkeiten haben. Auch freut es uns, dass Sie die Preisgestaltung unseres Hotels schätzen, welches eine erschwingliche Alternative zu den Unterkünften im Stadtzentrum bietet.
Mit freundlichen Grüssen,
Roberto Pischedda, Front Office Supervisor
Couple

Comment: 28 Mar 2025

Bad experience

Worst hotel experience we had in 3 weeks In Europe. Front desk staff was very rude to us. The room was not very clean and smelled horrible of cigarette smoke even though it was a non smoking room. We would normally ask to switch but were honestly scared to talk to the front desk staff because they were so rude to us at check in. Also the airport shuttle service they provided was pretty expensive (17 chf pp). Would be worth it to pay the extra money to just stay at the airport. Don’t recommend!

Hotel response

Comment: 1 April

Dear Guest,
Thank you for taking the time to provide this feedback.
We are very concerned to read about the issues you faced during your stay. We extend our sincerest apologies for any discomfort caused by the room's condition. Our hotel is committed to providing a clean and welcoming environment, and it seems we fell short in this instance. We take your comments seriously and will look into the matter to prevent future occurrences.
We also regret to hear about your experience with the front desk staff. Exceptional guest service is the cornerstone of our hospitality, and it is disheartening to learn that we did not convey this during your interaction.
Regarding the airport shuttle service, we understand that the cost may have seemed high. We strive to offer convenient transportation options to our guests, and we are sorry to hear that it did not meet your expectations of value.
We truly apologize for any inconveniences you experienced and wish we had the opportunity to address your concerns during your stay.
We look forward to welcoming you very soon.
Best regards,
Maria Tanousi, Front office Manager
Couple

Comment: 15 Sep 2024

Stayed in: Sep 2024

Nice cosy room

Nice cozy room with very new bed linen. Booked a room with balcony. Room has a coffee maker and I can make tea with that machine too. Good hot shower and nice bright clean bathroom. Aircon works well when I used heater mode, I set 30C, and cool mode, I set 17C.
Too expensive compared with the same hotel standards in South East Asia. I think the sockets to charge iPhone don’t work both at bedhead and the USB on the table. I tried with no luck. Carpet in room is getting old now. Housekeepers knocked my door twice around 10am as they wanted to clean room. I told them I would check out soon and I checked out around 10:40am. I thought they had in their notes that rooms having guests checking out after only 1 night don’t need to be cleaned. Overall we had a pleasant stay.

Hotel response

Comment: 17 September

Dear Guest, Thanks for your review about our hotel.
We are pleased that you found comfort in our newly furnished rooms with balcony, highlighting the versatility of our coffee maker and the quality of our hot shower. Your enjoyment of our Sweet Bed™ by ibis, designed for a restful sleep with fluffy pillows and a super-soft duvet, is particularly gratifying to hear.
However, we are sorry that some aspects of your stay did not meet your expectations. We understand your concerns regarding the price comparison with other regions; please know that our rates are competitive within the Zurich market and reflect the high standard of service and amenities we strive to provide. Regarding the charge sockets, we will certainly look into this issue, as our aim is to offer a seamless experience for all our guests. Your comment about the carpet has been noted, and we assure you that we maintain our facilities with care, including regular refurbishment as was done in spring 2018. We apologize for the oversight by our housekeeping staff and will remind our team to be mindful of our guests' preferences concerning room cleaning times.
Finally, we are delighted that the cleanliness and brightness of your bathroom added to the comfort of your stay. Our convenient location between the Congress Area and the Airport is something we take pride in, and we are glad this contributed positively to your overall experience.
We are hoping to welcome you back in the future.
All the best.
Maria Tanousi, Front office Manager
Group traveller

Comment: 15 Apr 2025

Really good place only problem was they had no kettle in the hotel and iron
Business traveller

Comment: 1 Feb 2025

Urine smell in the bathroom and dirt in the room

Room 561 smelled of urine unbearable.
How can a maid give up a room like this?
I complained that I couldn't stay like this.
Unkindly and without apology, I was then allocated room 506.
The bar staff is mega unfriendly and not interested in the guest.
For this price such dirty room is outrageous.
Old and worn out is one thing but dirty is another.
I even left earlier because I could not sleep in this smell.
Unfortunately, the management is never available.

Hotel response

Comment: 5 February

Lieber Florian,
vielen Dank für Ihr Feedback zu unserem Hotel.
Wir bedauern zutiefst, dass Ihr Aufenthalt in unserem Haus nicht Ihren Erwartungen entsprach. Es ist für uns besonders bedauerlich zu hören, dass die Sauberkeit und die Gerüche im Badezimmer nicht unseren üblichen Standards entsprachen. Wir nehmen Ihre Kommentare sehr ernst und werden die Angelegenheit eingehend prüfen, um sicherzustellen, dass unsere hohen Hygienestandards eingehalten werden.
Des Weiteren tut es uns leid, dass der Service unseres Personals nicht unseren Grundsätzen der Gastfreundschaft und Freundlichkeit entsprach. Wir legen großen Wert auf positives Gästeerlebnis und werden Ihre Rückmeldung nutzen, um unsere Dienstleistungen zu verbessern. Ihr Hinweis bezüglich des Umgangs während des Zimmerwechsels und der Barmitarbeiter ist für uns von besonderer Bedeutung.
Es ist uns bewusst, dass kein Gast mit solchen Unannehmlichkeiten konfrontiert werden sollte und wir entschuldigen uns aufrichtig, dass Sie sich dazu entschieden haben, Ihren Aufenthalt vorzeitig zu beenden. Auch wenn Sie das Management während Ihres Aufenthaltes nicht erreichen konnten, möchten wir Ihnen versichern, dass Ihre Rückmeldung höchste Priorität hat und an die entsprechende Abteilung weitergeleitet wurde.
Mit freundlichen Grüssen,
Roberto Pischedda, Front Office Supervisor

Location

3.7

Heidi-Abel-Weg 5, District 11, Zurich, 8050, Switzerland|4.9 km from city centre

Transportationwithin 3.49 km

0.99 km
1.16 km
3.38 km

Airportwithin 5.05 km

5.05 km

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

3 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast menu

Buffet, Boxed/packaged food

Breakfast options

Continental breakfast, Gluten free breakfast, Vegetarian breakfast

Breakfast price

CHF 21/person

Important information from the hotel
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Accepted payment methods
This hotel accepts the following payment methods:
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Cash

Ibis Zurich Messe Airport: FAQs

Yes, Ibis Zurich Messe Airport does have a restaurant.
At Ibis Zurich Messe Airport you can check in from 14:00, and you'll need to check out before 12:00.
Yes, there is parking available at Ibis Zurich Messe Airport.
Ibis Zurich Messe Airport is 4.9 km away from Zurich city centre.
Ibis Zurich Messe Airport is in Zurich, Switzerland and is 4.9 km away from Zurich city centre.